API Issues

Major incident API Payment API Credit Simulator API Dashboard
2025-11-18 12:31 CET · 5 hours, 24 minutes

Updates

Resolved

Dear customers,

Between 12:31 UTC+1 and and 15:35 UTC+1 today our services were highly impacted by Cloudflare global network issue.

We were still observing a higher error rate than usual until 17:55 UTC+1.

Our platform is now performing as expected.

Our teams are monitoring the platform closely.

Regards, Purse team.

November 18, 2025 · 18:25 CET
Monitoring

Dear Customers,

Our partner Cloudflare informed that they believe that the incident is resolved.
Our teams will continue to closely monitor the stability and performance of the service.

We apologize for any inconvenience this may have caused.

November 18, 2025 · 15:58 CET
Investigating

Our platform is impacted by cloudflare global incident
https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Our teams are actively working to restore services.

November 18, 2025 · 13:10 CET
Investigating

Our monitoring detected an elevated error rate with our payment APIs
We are investigating.

November 18, 2025 · 12:41 CET

← Back